Privacy Policy

1. Who We Are

Deep Dive BV, located at [Ruddershovestraat 9, 9620 Zottegem, Belgium], registered under VAT [BE1009966374], is responsible for processing your personal data. Contact: via the support widget

2. What Data We Collect

Only limited personal data is collected:

• Name
• Email address
• Any information you provide when booking a meeting via Microsoft Bookings

Technical data (e.g. IP address, browsing behaviour) may also be collected via analytics tools. Cloudflare Web Analytics collects anonymous, aggregated performance data (page loads, visitor counts) without cookies or personal identifiers.

3. Why We Collect Data

Your data is processed to:

• Respond to your request or booking
• Provide our services
• Improve our website

Legal basis: consent and legitimate interest.

4. Data sharing

Third-party services may be used, such as:

• Microsoft (Bookings, hosting)
• Microsoft Clarity for analytics, only activated after explicit consent via the cookie banner
• Cloudflare Web Analytics for anonymous, aggregated site performance metrics (no cookies, no personal data)
• Zoho Desk for the support widget, which processes data submitted through support requests

These providers may process data on our behalf.

Consent for analytics cookies can be given or withdrawn at any time via the “Cookie settings” link in the website footer. See the Cookie Policy for details.

5. Data retention

Data is retained only as long as necessary for the purpose it was collected.

6. Your rights

You have the right to:

• Access your data
• Correct your data
• Request deletion
• Object to processing

To exercise these rights, submit a request via the support widget. Requests are handled within 30 days.

7. Security

Appropriate technical and organisational measures are taken to protect your data.

8. Updates

This policy may be updated from time to time. The latest version is always available on this page.